location_onBased in Reading, Supporting the UK
Personal WordPress Support for People Who Don’t Have an IT Team.
We keep your site secure, fast, and online while you run your business. Technical peace of mind for experts in their own trade.
How It Works
Getting professional support for your WordPress site is straightforward and secure.
1
Choose a Care Plan
Select the Essentials, Growth, or Premium plan that best aligns with your business requirements.
2
Secure Onboarding
Access details are shared via our encrypted portal to ensure your credentials remain protected.
3
Ongoing Peace of Mind
We handle the technical updates and security while you focus on running your business.
Built on Reliability
The WordPress experts who speak your language.
support_agent
UK-Based Support
Real humans in our Reading office. Direct access to your technicians via our ticket system.
security
24/7 Security
Continuous monitoring, daily backups, and instant malware patching to ensure your digital storefront never closes.
translate
No Technical Jargon
We handle the PHP, CSS, and database updates. We report back in plain English so you stay informed without the headache.
Care Plans
Choose the level of support that fits your business goals.
Essentials
£49 /mo
- 24/7 Uptime Monitoring
- Weekly Off-site Backups
- Managed Core Updates
- Security Protection
Growth
£99 /mo
- Daily Off-site Backups
- Image Optimisation
- Zero Spam Gateway
- Priority Support
Premium
£199 /mo
- Hourly Off-site Backups
- Local SEO Vitals
- Emergency SLA
- VIP Ticket Response
Confidence Guaranteed
30-Day Money Back Guarantee • No Long-Term Commitments
| Features | Essentials | Growth | Premium |
|---|---|---|---|
| 24/7 Uptime Monitoring | check | check | check |
| Off-site Backups | Weekly | Daily | Hourly |
| Managed Plugin & Core Updates | check | check | check |
| Security & Brute Force Protection | check | check | check |
| Database & Image Optimisation | — | check | check |
| Content Updates (Monthly) | 15 mins | 30 mins | 60 mins |
| Zero Spam Gateway | — | Included | Included |
| Local SEO Vitals | — | — | Included |
| Emergency SLA | — | — | Included |
| Broken Link & Page Monitoring | — | check | check |
Managed Hosting Add-on
Fully managed, secure, and blazing fast WordPress hosting.
Our Mission
I started WebsiteAdmin.co.uk because I saw too many small business owners struggling with the technical weight of WordPress. You shouldn’t need a computer science degree just to update your blog or keep your shop safe.
We operate from Forbury Square in Reading, providing a stable, reliable pair of hands for your online presence. We don’t use outsourced support. Every ticket is handled by someone who understands the UK business landscape and your specific needs.
Frequently Asked Questions
How does the ticket support work?
Simply send an email to our support address. Our system automatically logs your request and notifies our technicians. We aim for responses within 4 hours during business hours.
Can I cancel my Care Plan?
Yes. We don’t believe in locking people into long contracts. You can cancel at any time through your dashboard or by emailing support.
What if my site is already hacked?
We provide a one-off emergency clean-up service for £149. Once cleaned, we highly recommend joining a Care Plan to ensure it doesn’t happen again.
Is hosting included?
Hosting is available as a £20/mo add-on to any of our Care Plans. If you prefer to stay with your current host, that is fine too—we can work with most providers.
Trusted by local legends across Berkshire